What is LiveChat?

LiveChat is a great feature we use to communicate with customers via our website. During office hours (Monday-Friday, 9am-5:30pm) we have staff available to answer your questions and assist with the application process on the LiveChat system.

LiveChat is not an automated, computerised exchange. Our staff are located in our Sydney office and are happy to assist with any queries you may have.

A great benefit of engaging with LiveChat is the ability of our staff to follow along with your application, constantly aware of the status of your form. It is essentially an expedited and more efficient version of email correspondence, offering the advantage of clear, written communication.

When next you have a question regarding any of our services, ask a friendly LiveChat agent. They’re available to help you.

All information provided on this webpage is general information about our products and services. Nothing on this webpage is intended to be professional advice of any kind and should not be relied on as such. You should obtain specific financial, legal or other professional advice before relying on the content of this webpage. By not seeking such advice, you accept the risk that the information on this webpage may not meet the specific needs of your business. Our liability is limited to the maximum extent permitted by applicable law in accordance with our website terms and conditions.

Updated — Jun 3, 2015